Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

When you use Trading With RustyRod, we may collect the following information:

Discord account information (username, user ID, email) when you authenticate via Discord OAuth
Subscription and billing information processed through Stripe
Usage data and interaction logs for service improvement
Support ticket content you submit voluntarily

2. How We Use Your Information

We use collected information to:

Provide and maintain membership access and Discord role assignment
Process payments and manage subscriptions via Stripe
Send service-related communications
Respond to support requests
Improve and secure our platform

3. Data Sharing

We do not sell your personal information. We share data only with:

Stripe — for payment processing. Governed by Stripe's Privacy Policy.
Discord — for authentication and community access. Governed by Discord's Privacy Policy.
Cloudflare — for infrastructure and security. Governed by Cloudflare's Privacy Policy.

4. Data Retention

We retain your account information for as long as your membership is active or as required by law. You may request deletion of your account data by contacting us.

5. Security

We implement industry-standard security measures including encrypted connections (HTTPS), JWT-based authentication, and access controls. However, no method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us through our support system.

7. Cookies

We use minimal cookies and local storage to maintain your authenticated session. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, please submit a support ticket through the members portal or contact us via Discord.